i’ve got wd passport with smartware 184.108.40.206. it’s set to only have one version of files.
i was checking through the drive today to see that important files were backed up, and i realised there are many files it isn’t up top date on- there are files that haven’t been updated for more than a week, but there are new files from yesterday that have been backed up.
i do get quite a lot of ‘files not backed up’, (no reason stated) although the ones that are out of date aren’t even on that list… and in the end the drive ‘completes backup successfully’ anyway.
i’ve just tried switching to category backup, and SOME of the old files have been updated but others not, and in fact now some of them appear to be backed up with missing data.
anyone come accross this particular issue?
i have to say… this is one of the most awful pieces of software i’ve had to deal with. (from problems with installs on different pc’s to running incredibly slowly or freezing, to being unable to eject the drive, to crashing regularly…) it’s easier to ask when it actually works.