Smartware can't acces to backup tab

I use WD smartware for a while and I never had any issue. But this week when I plug my hard drive It’ doesn’t backup my drive H:
When I try to click on the backup tab nothing hapen, My drive is correctly selected,I can click on restore tab and parse my backup drive.
Do you hav an idea, I’d like to backup my files :wink:

Hi bigbab ,

Probably you should try to uninstall and re-install the WD Smartware.

Please refer to the link given below in order to download WD Smartware

https://support.wdc.com/downloads.aspx?p=259