Smartware cannot find MyCloud device

When I open the smartware applicaiton it only gives me dropbox as a backup option.  It cannot detect the MyCloud device.  Although on the same computer I can get to my device through the WD My Cloud application or through my browser.  Why is Smartware unable to detect the device??  It has the “backup” tab grayed out.  I was able to perform a backup last night when I set this up for the first time.  The only thing I can think of is that since the backup last night, the software got upgraded and now isnt working. 

I am doing this from an XP PC but having these same problem from my MAC as I tried to get the backup service running on it for the first time tonight as well.

Are these posts by you all to do with the same problem?

http://community.wd.com/t5/WD-My-Cloud/SmartWare-is-a-joke-Mac-and-Win7-PC-cant-find-it/td-p/634473

http://community.wd.com/t5/WD-My-Cloud/Smartware-is-not-Smart-Terrrible/td-p/634419

The smartware software only notifies you of an update. You have to manually install a new version.

Yes.  What does your advice mean.  I’m not lloking for a new version of Smartware but rather a version that can find the MyCloud device.