I installed Smartware and made a backup as the PC needed a factory reset.
After the factory reset My Book wanted me to install Smartware again as I did and also made a new backup.
Now I cant find my important files from the first backup with the Smartware and I don´t find any other way
to see the files either.
Why isn´t it possible to see the files with Smartware? I have not deleted them and it sounds really strange that the backup is deleted just because I happened to install the Smartware program twice…
I don´t know how Smartware recognize different PCs but I changed the computername and still it only finds the second backup.
If you uninstall Smartware will it also uninstall the backed up files?
Ho do I recover the files and documents?