Smartware backup: acess denied after being restored on a different computer

Hi, I have restored on my new Win 10 computer a backup done on a disc “My Book” model WDBFJK with the “WD Smarware” software. My old pc was also on Win 10. I have been able to restore all files but when I try to access them I got “Access Denied”. What have I done wrong? Is it possible to change the access on all the files? I’ve searched on many blogs but not found any clear step by step solution.

Hello pelletier_b,

You should follow the steps mentioned in below article in this concern.

https://support-en.wd.com/app/answers/detail/a_id/8752