I did the initial back up from internal HD to WD My Book and it reflected the complete back up on Smartware but it does not show on My Book when I check the drive through “My Computer”. Help
I recommend you access the backup folder manually and verify if the backup is there.
Go to the root of your external drive, the backup folder is called “WDSmartware.swstor” and the backup should be in there.
It shows in Smartware but when I click on the external drive in My Computer it is not there…Thanks for your reply…