Version 220.127.116.11 of Smartware came with the drive I purchased yesterday. I get prompt to download an update to 18.104.22.168, which I download. When I right-click and choose “install” on the msi file, it “gathers required information” for about a second, then nothing else ever happens.
Any ideas on how to make it work? Is there a full download somewhere I could get? Have not found one.