Slow Write Speed EX2 Ultra

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1

I have a MyCloud EX2 Ultra with 2 4TB Seagate SkyHawk drives running in RAID 1.

The write speeds are incredibly slow. I am trying to migrate my 170 GB photo library to it from my laptop. My laptop has a fast SSD.
They are connected by a gigabit connection to a gigabit switch (I have tested this) but the write speed is usually 3-10 MB/s which makes large transfers take FOREVER.

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Hi @storageisfun
Have you checked our knowledge base articles?
(Support for Western Digital Hard Drives | Western Digital)

Have you opened a Support Case?
If not, contact Western Digital Technical Support for assistance.
[Contact Us | Western Digital]

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Bear in mind that every file also requires entries in the file allocation table. You’re also creating folders. Judging by the size of your library, you have a LOT of files and a LOT of folders. These “extra” writes may only take milliseconds but it adds up over 1,000’s of files/folders.

As another data point, uploading 24 gigs worth of photos (7,465 files, 348 folders) from my desktop (w/SSD) to my EX4 (4x2TB) on gigabit through my non-managed switch using short runs of Cat 6 cable yields about the same upload speed range The speed varies quite a bit during the transfer. I do have about 6 gb of .MOV files in there so the speed picks up a bit when it hits those.

If I upload only large videos, I get about 30-40mbps. You may want to try uploading a large video file to compare.

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I partially fixed the solution. I disabled cloud access during the transfer which brought it to 50-60 MB/s. And then it took several days to index all of the files and generate previews aftewardcs

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