WD Community

Slow video file opening

Hi all,

I upgraded the firmware to version 1.04.31 to my wd tv live.

I noticed soon that opening a video file is now terribly slow.

Before this update a video file was opened in 1-2 seconds and now 20-30 seconds.

Nothing was changed in my network, my video files are in a stora nas.

Anyone experienced the same issue?

Solutions?

Thanks

Hello,

Try to reset the WDTV unit. See this link below:

http://wdc.custhelp.com/app/answers/detail/a_id/3646/session/L3RpbWUvMTMwMzQ4NTU5Ni9zaWQvWG84RXQ3c2s%3D

Thanks, I will give it a try.

No new delay here. It only takes a few seconds longer if my NAS drives have to spin up to play back the video. Otherwise, right away.

It works,

many thanks for your tip.

Support for Western Digital Hard Drives | Western Digital

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