This seems to be quite a common problem from what I am reading but one I can not seem to resolve.
Here is my setup:
4TB WD My Cloud connected to:
Virgin Media Superhub
With the supplied ethernet cable
Laptop with gigabit ethernet (confirmed in network settings)
Connected to Virgin Media Superhub via Cat5e cable. (Tried multiple cables)
I have no antivirus. I have tried disabling Windows Firewall. I have tried disabling the firewall on the router.
I have set WD My Cloud to have a static IP both in the WD My Cloud settings (via ip) and in the router settings.
Upgraded firmware to the latest (v04.00.00-607)
Mapped shared drive on WD My Cloud to laptop.
Max transfer speeds of 3MB per second.
I’ve been trying to copy my data onto this for a week now using standard windows copy and Microsoft synctoy and I haven’t even copied 1TB yet.
I am able to copy between my desktop and laptop over the network much faster.
Can someone please help as my research leads me to beleive my transfer speeds should be much, much higher.
I am tempted to return the device as it seems much to slow for my requirements.