Hi,
Same problem. Using a ftp software like Filezilla allows better transfer rates than a copy from Windows, but still this HDD is a mess as it does not allow fast direct transfers between the MyCloud and an external USB3 drive.
I’D REALLY LIKE SOMEONE FROM WD TO AT LEAST POST SOMETHING HERE !
Just to let us know at least that this problem is taken into account.
Please provide an update either to speed up the direct USB3 transfer rate, or why not, a way to plug the HDD on a computer using the USB3 so at least we could do some mass transfers at a highest rate.
Btw, I hardly advise my friends to do not buy this kind of HDD from WD. And if no solution soon, will post a negative comment on my supplier’s site to prevent people from bying it 
