Slow transfer rates, not working with time machine - mybook elite 2tb

i’ve been trying all kinds of combinations but none of them seems to make the bloody drive work.

and the support won’t reply to me.

since the stupid firmware update it stopped working with time machine. i suppose just because the transfer rates are so low it makes impossible to back things up.

and even after i gave it up on time machine i can’t use it as a simple drive, because i won’t accept to transfer 200mb in 15 minutes.

i’m tired of this…

that’s the worst product i’ve ever bought