Slow menus and having to pull the plug to fix

Hi pr1970,

Firstly I cannot take the credit for this advice, that belongs solely to ‘Mr-Wolf’ who has just explained this exact problem to me in another post.

This problem is believed to be caused by memory leakage from the YouTube App, I see that you’re experiencing this slow down after using it. Apparently this issue was introduced with the latest firmware update and so we are currently awaiting a fix for this but in the meantime there’s a pretty simple way of solving this for you…

If your WD TV Live is currently switched off? Pull out the mains lead from the back of the unit. This will release the memory which is still being hogged by YouTube.

If your WD TV Live is currently on? Press and hold the power button on your remote for around 5 seconds and the unit will power down fully (deep sleep mode). This will have the same effect and release the memory back to the unit when you turn it back on again.

To prevent this happening again, just power down (long press on remote) at each shutdown.

Cheers

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