Slow files moving between folders on WDCLOUD Home

I just bought new cloud Home (after previous stopped to be supported) and I’m truly shocked.

I tried to move some folders and files (mostly photos) between folders on WD Cloud Home. So to be precise - I move it withing drive without moving it on my computer…

And (for 100 files - 370 MB) it takes 5-10 minutes.

I was already shocked it was super slow between WDCH and my PC. I was trying to connect it directly without router and another shock - its not possible by USB nor LAN.

But I really cannot understand how its possible that coping 300 MB on onedrive (sending files trough many servers take my 10 seconds, while on SSD Drive 5-10 minutes).

Any idea? Maybe something is wrong.
New Router (Asus ZEN) new laptop (DELL G5) and no clue how to speed it up.

I search net about it and I found only one tip, to zip files - but sorry - weak tip with device for 300 EUR…
Adam

Hi @adammalipl,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

1 Like

I did.