Slow Windows PC connection speeds, ~30 kB/sec!!!
I have two (3 & 4TB) WD My Clouds. The 4TB is used for media sharing and the 3TB is used for backing up my MacBook Air and Windows PC. My MacBook Air works flawlessly with both devices.
However, my Windows 7 PC does not function properly. I have a gigabit Ethernet card and gigabit router (Netgear R6200). When I try to transfer files I get connection speeds around 30kB/sec. I have bypassed the router and plugged each device directly to my PC’s Ethernet port with the same result. I believe I have isolated the problem to either my Ethernet card or the settings on my Windows PC. I contacted WD Tech support and they were unable to determine what is causing the problem. I have updated all drivers, disabled firewall with no improvement.
I have several other wired (LAN) devices that operate flawlessly with my setup (Smart TV, Xbox360, Apple TV, etc.) and communicate fine with my PC. I can stream music/video/pics from my PC to my Smart TV and other devices without any issue. I run a 25 ft. Ethernet cable to a WD 8 port switch for all the devices in my entertainment center. Again, I bypassed router/switch/firewall by connecting the My Cloud directly to the Ethernet port on my PC and I still got the extremely slow transfer speeds of ~30kB/sec.
My network adapter is a Qualcomm Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Note, I have connected the My Cloud devices to my MacBook Air using a USB to Ethernet adaptor (for large file transfers) and the devices performed flawlessly.
Any help will be much appreciated,