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Slow Access and unsupported Jpg files

Access to WD my cloud is fantastically slow via the desktop app. To the point that it is impossible to use. It is quicker if I go via google and log on. The problem I have then is that various jpg files (photos) are ‘unsupported’.
I also wanted to use my WD my cloud to store my music files on. I have pretty much given up on that.

Any ideas?

What type of computer and operating system are you using?

Below are images from my 2nd generation WDMYCLOUD OS5.

Image One, I have my Desktop computer shared on my network. Here is my music.

Image Two, my music on Twonky. While I am only able to capture an image of some of the albums they are all there.

I haven’t had any problems with my pictures. They are shared too.

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