Sling box access failed

Re sling box: Iwas unable to connect.then pushed Settings & now I am frozen on page that wants me to enter my password but using WD remote I cannot move forward

What have you tried so far? Was the service working before for you? Have you tried a factory reset on your WD TV?

I rebooted. How do I do factory reset? Thanks

Setup> System> Device Reset.

Annoyed it doesn’t support the newer Slingboxes. Would have been nice to stream my M1 through it.