Since installed on 2nd PC the original PC no longer backs up?

WD Software & Mobile Apps WD Software
#1

It is my understanding that WD Smartware can be used with a single My Passport Elite drive on more than 1 PC.

I had automatic bakups working ok from my Lenovo ThinkPad laptop.

I then installed the software on a Dell laptop and Dell desktop all 3 from the same My Passport Elite drive.

Now my Lenovo no longer will backup and ot appears not to have worked since I installed to the second laptop.

Am I missing a setting somewhere or does the version shipped with my drive not work this way?

Thanks,

Lee

#2

What firmware revision is on your Passport drives?  Also, do each of your computers running the latest version of SmartWare?  Can you error check and defragment your drive as well?