Had a MyBook… died after 22 days. Traded up to a EX2. Brand new drive failed after 4 days. Installed on the 8th, failed on the 12th.
The WDMyCloud program tells me all diagnostics are fine (Temp etc)… just that it will take 166:39:40 to rebuild the drive (if possible)…
This is the 2nd WD Green Drive that has failed within 30 days out of box.
I was told by WD support that EX2 does not need to be powered down… Is this true? The EX2 does not have a fan… (Even though MyCloud says it does.).
Very frustrated user