Sick of this pos smartware

iam spending more time than anything on this ■■■■ software so hello wal-mart  for the second time since the first unit had a bad usb cable plus the the drive was smeared with some sort of greasy ■■■■…now nothing but smartware ■■■■…screw it get my money back something eslse  anything evan if a few dollars more is better than this ■■■■…

I’m at that point as well. I would have rather spent 50 bucks more for the same item, minus this garbage Smartware. I absolutely hate it. I’ve spent 3 weekends trying to get my external hard drive to actually let me click and drag music to it. Firmware updates don’t hide the cd either.:manmad: