Ok, to start off, I made a topic yesterday which can be found here: http://community.wdc.com/t5/External-Drives-for-PC/Drive-stopped-working-properly/td-p/520454
Anyways, I’ve tried to format the drive through Device managment and it either freezes or will let me format only into exFat. If I try NTFS, it fails, and when I use WD quick formatter it fails. Plus the SMART status through the LifeGuard Diagnostics shows a fail, and when I try to run a quick test it fails saying "Status code = 04 (unknown failed test element), failure checkpoint = 96 (unknown test). I don’t really know what else to do or try besides sending it in.