Sharing a folder- name of file doesnt appear on ipad

HI …I share a folder with a friend who is accessing the folder through their iPad however they can only see a tile picture and not the name of the file. They subsequently have ti hit the info button to retrieve the information…is there something I need to do as the owner for my friend to see the name of the file…Thanks in advance …Steve

Hi @buchi1604,

Please refer to the KBA article to manage the files on a My Cloud : How to Manage Files on a My Cloud Using MyCloud.com