I have just purchased a 4TB ShareSpace to replace a failing Maxtor NAS unit. I plan to use it with BackupExec as a large mapped network share so I only need a single user/folder.
I have plugged the device in and have a steady LED on the on/off button, and 4 steady green LEDs below that so I assume the device is happily booted up. If I do a LAN scan I can see a device named WSSHARESPACE has appeared on the network.
As the device will be hooked up to our server (OS: Windows 2003 x64), I tried installing from the CD. This seems to have installed the discovery tool but when I run it, I just get a brief flash of the outline of a dialog box - so I guess its crashing.
I then tried installing it on my laptop (OS: Windows 7 x64) and had problems there too - in the end I navigated to the Discovery tool folder and used the setup.exe in there to install it. When I run the tool, it tells me that it cannot find any devices on the network. I have now turned off WIndows firewall completely and it still says this.
We have a hardware firewall on the network as well which I think is set up to allow all internal traffic unmolested, but maybe I need to open some ports here?
Any advice gratefully received - I also have an Iomega StorCenter and thought that I couldn’t possibly buy anything with worse documentation than that, but I guess I’ve been proved wrong
I can also use IE to connect directly to the device at its IP address, but I then get a Basic Authentication popup wnating a user name and password. If I knew what to enter here then maybe I wouldn’t need the Discovery tool at all - can anyone help with the default values?