WD Community

Shares not accessible via smb or afp anymore

Hello everybody,

I’m using the My Cloud 3TB for a few days now and already I’ve stumbled upon a quite weird problem…

The files and folders are definitely right in place (I can see and access them in the iOS app, I can see and access them via ssh), but the shares themselves have ‚gone‘. The behavior is actually really strange, as the shares are visible in Dashboard (they even can be edited although apparently no changes are ‚really‘ saved), but they are not accessible via smb or afp. A peek into the smb and afp config files via ssh showed, that there are no corresponding entries, not even the ‚Public‘ share.

Newly created shares behave just as expected.

What can I do to correct this? Right now I’m trying to backup the files onto another drive using ssh and rsync with probably a system or even factory reset afterwards.

Any ideas for a more elegant and/or quick solution are highly appreciated! :slight_smile:

For example, might a system reset right now do the trick? In it’s description it is stated that it doesn’t affect the data, but would it restore the missing entries in smb and afp configuration? As a last resort, is it possible to re-add them manually?

Thanks in advance!

Welcome to the Community.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

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http://support.wdc.com/contact/index.asp?lang=en

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1 Like

Are you comfortable with SSH/Linux? If so make a backup copy of /etc/samba/overall_share then edit the origional. syntax is not too hard just compare working to non-working shares.

If not you can try a system only restore which leaves data and shares and resets everything else

or WD support as suggested

1 Like

Hey guys, thanks for the replies!

After the backups were finished, I tried to add the missing entries manually to the config; that seemed to work but to be absolutely sure I then did a system restore and now everything works as it’s supposed to.

Although, I’d really like to be able to create a share that can be read by anyone (Public) but only specific users are able to write to it. But I guess I better put this into the “Ideas”-forum :slight_smile: unless there indeed is a way which I haven’t yet discovered, that is!

create as many users as needed then just give all other users read only access

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