Shares grayed out

I am DESPERATELY trying to get my data off this EX4. Suddenly I cannot map to it by IP address like I was in the past. The “shares” section for admin are grayed out and I cannot map a drive to it from my windows 7 machine. HELP PLEASE!!

Hi nosterzab,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.