Can you please update us on the release date for this long overdue upgrade?
I am currently regretting very much that I did not instead buy a Synology DiskStation DS218+. But my faith in WD can be restored!
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you can easily share the My cloud home on your network.
Most of the explanations WD gives you are not complete.
they are correct in that you can only see the public share but you do not need any of the software for the Public share
âLance_CWDStaffFeb 28
I wanted to give an quick update to every one requesting this feature. We are working on a shared folder which all users on that My Cloud Home device will have access to when logged into their acocunt. This feature is planned for the next release. I do not have an exact release date at this time however we expect to come in the next month.â
Almost april⊠which month? please, i canât wait.
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The Family Folder is in an update that is currently being rolled out. You should be notified about the update soon. Once your device is updated a Family Folder will automatically be created. The roll out of this update is done in phases and we expect the roll out to be complete by the end of the month.
Has anyone seen this uodate? Just wondering.
Hi I got the update notification in my mobile app but I could not find the Family Folder. Can any one show me where can i find this folder? Thanks.
Hi I got mobile app update and in the computer as well but still not âFamily Folderâ or I m blind.
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The mobile app is precursor to the server update. Never seen front end update before back end before.
Update will be rolled out in phases.
The last update on mobile, it seems like it doesnât backup my data on my phone. Anyone experiencing the same? My last backup was on March 21, for all the devices connected, but we have pics and videos taken after March 21. Cleared the app cache, restarted the device and rebooted my modem⊠same issue.
âYour My Cloud Home is filling upâ about 2 days ago started. The cloud always busy and noise. I canât use. What can I do?
Got the Family Folder. Thanks for the update.
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Me too. I got a update just before I removed a discovery because it was âofflineâ but it wasnât⊠And now I have a family folder. But I not sure this picture is right.
this â â â â â ! i thought this shouldve been resolved by now, a NAS that isnt a NAS . disappointing as F
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I donât understand why an OWNER user cannot see files uploaded by other regular Users. It makes no sense at all. Thatâs like an Administrator on a computer not able to see other regular userâs files. Itâs just basic computing.
Why is an OWNER not seeing ALL files on the device?
Can someone from WD please explain the misguided logic that went into someone at WD deciding this?
If you want complete privacy between people they would just go and buy another device.
I am trying to use one MyCloudHome for the family and keep all photos and files synced to it. But I cannot see any photos from other users. This is the very basic concept of NAS isnât it?
Like I said if a user wants their own device and want complete privacy then they wouldnât be on a shared storage device within a home/family.
Why would you push this misguided logic down peoples throats? Seriously I am very disappointed.
An OWNER is an OWNER - the concept is pretty simple. That person OWNS the device and all files in it regardless of who puts files in it.
At least would you please give an option for the ability for someone who buys your product to decide on this instead of you deciding for them?
This missing feature almost appears as of every user has something to hide but they are all in the same drive. Complete bananas really.
I know the post is strong but this is ridiculous that no one at WD questioned the logic behind and OWNER not having access to all files on a device.
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Also bringing the Family folder feature is not solving the problem at all. The family folder shouldâve already been there.
An OWNER needs to see ALL files on a device. PERIOD.
Please fix it or at least give an option for the regular User to say âallow Owner access to this folderâ or some sort of permission that a regular user would set to enable permission for OWNER to view their files.
I am very dissatisfied with this feature missing. Never expected for WD to completely overlook this.
Iâm very disappointed. This product is sâŠt. Another problem is very slow. Reading also.
I am quite displeased with the functionality of the MCH I have bought. My WD My Book Live failed and that is why I bought the MCH expecting the same functionality.
Well what a waste!!! It does share directories, but accessing them is not in a manner I would have expected of a Western Digital product.
I agree that making it simple may be an option, but limiting the functionality is not the solution.
I ask the Western Digital team to bring back true NAS access and soon.
Would you please direct the necessary effort to resolve the problem. Thanks
I just purchased My Cloud Home hoping to migrate My Cloud 4TB
to My Cloud Home 6TB -
WD - you missed the boat. The new interface Sxxks
You Broke something that worked
My new strategy: continue migrating my files to My Cloud Home
and search for other NAS in the market that are similar to
the user interface to My Cloud
Iâm royally Pxxsed off!!!
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