Hi guy, my drive was working fine and sudenly most of its functionalities stoped working.
I’ve have seem on the forum that many users have had similar problems, but I am having all of them at the same time:
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The (Free) Capacity of the drive is not showing on the dashboard.
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I get an errors
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Media server database internal server error. (400162)
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Media server connected list internal server error. (400159)
After trying a full rescan (which took 6 hours), the drive shows now that I have 0 media files (although there are many there on \Public). -
I get an error ˜**Share function failed (400099)**˜ while trying to create a new share. I wanted to move some files from Public to a folder where they are not watched by the media server and try another database rebuild. But I did not even managed to create this new share.
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On a Mac I cannot mount the driver using afp protocol, although I can use the “WD Mycloud software” and browse the files (even copied some to my computer).
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I have done the “quick test” on System Diagnosis a few times. It used to finish with no errors. But last times it didnt (it got stucked at 90%).
I have already tried many reboot cycles with no luck. Then, today, after getting all those erros, I decided to do a “System Only Factory Restore”. But it did not change anything.
Any thought? Does it worth trying to reflash the firmware? I am hoping it is not a physical problem, because I am not in the USA and cannot return the drive now. How can I test if it is a physical problem?
