Cyber,
Thanks for the assurance, I needed that.
I am fairly familiar with unix. So I was comfortable doing what you suggested.
Assuming the syntax for ssh was the IP of the WD (obtained via dashboard), I was able to ssh in. When I did an ls -al I got:
/ # ls -al
drwxr-xr-x 19 root root 1024 Aug 20 15:36 .
drwxr-xr-x 19 root root 1024 Aug 20 15:36 …
drwxr-xr-x 3 root root 1024 Dec 31 1969 CacheVolume
drwxr-xr-x 2 root root 1024 Dec 31 1969 bin
drwxrwxrwt 3 root root 2760 Aug 20 15:35 dev
drwxr-xr-x 22 root root 2048 Aug 24 04:35 etc
drwxr-xr-x 4 root root 1024 Aug 6 23:34 home
drwxr-xr-x 2 root root 6144 Dec 31 1969 lib
lrwxrwxrwx 1 root root 11 Aug 6 23:34 linuxrc → bin/busybox
drwx------ 2 root root 12288 Aug 6 23:34 lost+found
drwxr-xr-x 7 root root 1024 Aug 20 15:35 mnt
lrwxrwxrwx 1 root root 7 Aug 20 15:36 nfs → /shares
drwxr-xr-x 2 root root 1024 Dec 31 1969 opt
dr-xr-xr-x 113 root root 0 Dec 31 1969 proc
drwxr-xr-x 2 root root 1024 Aug 6 23:34 root
drwxr-xr-x 2 root root 1024 Dec 31 1969 sbin
drwxrwxrwx 2 root root 1024 Aug 20 16:24 shares
drwxr-xr-x 12 root root 0 Dec 31 1969 sys
drwxr-xr-x 9 root root 2048 Aug 24 04:50 tmp
drwxr-xr-x 7 root root 1024 Dec 31 1969 usr
drwxr-xr-x 13 root root 1024 Aug 20 15:36 var
/ #
I wasn’t sure where to go from here. I did a cd to shares but that only showed what I see in WD or mac finder (public, smartware and time machine)
I agree I should wait for support to help resolve this. But really would like to see the files to be assured they are there.
Thanks