Setting up Wireless SSD with mobile device - can't connect

#1

Setting up my Wireless SSD for the first time. In trying to connect it up with my Samsung S9 via the SSD wi-fi, I continue to receive “Internet may not be available” messages on both the 2.4 & 5 GHz networks. Any tips on how to resolve this, so I can proceed with the My Cloud setup? Thanks.

#2

If this device is a My Passport Wireless, you’re posting in the wrong forum for help.

My Passport Wireless Forum

#3

Oops! Thank you.