Setting up router for ex2

I have not been able to get this at all. We recently purchased a Sonciwall TZ105W for our office because the other router just could not handle our network. The EX2 worked fine automatically with the old router. Now, I cannot get it to find the internet so we can access it remotely. I have searched on how to set up both sides but I still can’t get it. Anyone here have a similar issue? I would appreciate any assistance you can give me.

Thanks!

Hello and welcome to the community,

Please make sure to forward ports 80 and 443

Also, take a look at this guide created by another user

http://community.wd.com/t5/WD-My-Cloud/HOW-TO-Troubleshooting-Remote-Connectivity-Issues/m-p/617261#U617261