Setting up a permanent access to My Cloud

I have added a friend to My Cloud access and sent him the Registration Code.

With this code he has access, but unfortunately his access expires when the code expires.

How do we achieve a permanent access using a User Name and Password?

I have created a password for him via my My Cloud Dashboard, but attempting to login using this password always fails.

@Jancux Do you own a My Cloud or a My Cloud Home?

For a My Cloud the code does expire so the new user has to create their My Cloud account before the code expires.

See Help in the Dashboard.