Setting Kernel Time Zone?

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I’ve opened a case via web for this and am complying with their request for more information. My confidence level is pretty low that the case will result in a fix. Possibly I’m the sole person this is affecting. This is simply an annoyance that I’d like to fix, or have fixed.

Symptom is the time for a safepoint update reported on dashboard is 3 hours earlier than the time reported in notification center.

What I’ve done:

  • updated firmware
  • performed complete factory restore
  • insured time zone setting on dashboard, computer, and router was Eastern Time
  • checked the NPT setting on dashboard

I honestly believe this anomoly is a result of the time zone setting in the Debian Kernel.

2

Strange, it is not set properly.

Try this,

ssh root@wdmycloud

Enter password

then do

dpkg-reconfigure tzdata

This should bring up timezone configuration menu, choose the appropriate one.

Hopefully it will hold upon rebooting … 

1 Like
3

Thanks jamalaya!

I may have to eat some of my words:flushed: about low confidence since I received a call from WD Support this afternoon. Esther was genuinely interested and we established a remote connection so she could easily see my actions and understand the anomoly. She’s offered to escallate the incident and get back to me tomorrow.

4

Well I’m certainly eating my words now; below is the email text I jest received from WD about this time delta.

"Dear Peter Pfeiffer,

 

In regards of your issue, the appropriate engineering team is aware and working on the issue.  Once a fix is found, it will be provided in the form of a Firmware release.  As with any Firmware change, the new Firmware has to go through a complete regression test before it can be released to ensure that the change has not compromised any other feature; therefore, we do not have a release date. 
 
If you have any further questions, please reply to this email and we will be happy to assist you further.

 

 

Sincerely,
[Deleted]
Western Digital Service and Support"

5

So must be a bug somehwere.

you could run the command, and click cancel. it will print out the current timezone, just to check it.