Set Up without Router

[cpt_paranoia]

@katie123

The only progress that I have made is the discovery that when it is plugged directly into the router, the light turns red. However, when plugged directly into my computer via ethernet cord and power supply, it is accessible, but only on the computer, not on the entire network.

What router are you using?

It sounds like you have the “can’t autonegotiate a link rate with the router” problem:

Can't connect My Cloud Using ATT Uverse 1Gig Fiber Service

Okay, I’m perplexed. I recently upgraded my Uverse High Speed Internet to the UVerse Gigapower (1 gig fiber service) and now my 3TB My Cloud will not connect (flashing white light). I called support and they told me I could send it back but of course I don’t want to loose the data. On a hunch I took the unit to my daughter’s house and it is now connected (Blue light) I think she has 6 meg service and I had 12 meg service before I upgraded. Any ideas why I it won’t connect at my house? I kno…

What are the Ethernet port LEDs doing when connected to the router? If they are both off, then it is almost certainly the autonegotiation problem.

The solution is to put a cheap Ethernet switch between MyCloud and router.