So I tried running a short self test and was met with this error.
Drive A Failed diagnostic test.
Navigate to Support and create a system report to troubleshoot or obtain automated customer support from WD.
Managed to completely back up my files without any errors. I then ran smartctl -A /dev/sdb (sdb is the affected disc) and it completed without issue. I then logged back into the web gui and ran the long self test, then I downloaded the logs and here’s what it found.
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x84) Offline data collection activity
was suspended by an interrupting command from host.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 121) The previous self-test completed having
the read element of the test failed.
Total time to complete Offline
data collection: (51660) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 255) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x3035) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0027 178 143 021 Pre-fail Always - 8100
4 Start_Stop_Count 0x0032 073 073 000 Old_age Always - 27311
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 040 040 000 Old_age Always - 44496
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 150
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 34
193 Load_Cycle_Count 0x0032 001 001 000 Old_age Always - 977296
194 Temperature_Celsius 0x0022 112 083 000 Old_age Always - 40
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 1
198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 1
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 1
SMART Error Log Version: 1
ATA Error Count: 3
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It “wraps” after 49.710 days.
Error 3 occurred at disk power-on lifetime: 44468 hours (1852 days + 20 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
40 51 80 10 ab 25 e0 Error: UNC 128 sectors at LBA = 0x0025ab10 = 2468624
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
c8 00 80 00 ab 25 e0 08 48d+18:23:21.517 READ DMA
c8 00 08 b0 5b 71 e0 08 48d+18:23:21.510 READ DMA
c8 00 10 f0 aa 25 e0 08 48d+18:23:21.510 READ DMA
c8 00 10 e0 aa 25 e0 08 48d+18:23:21.510 READ DMA
c8 00 10 d0 aa 25 e0 08 48d+18:23:21.510 READ DMA
Error 2 occurred at disk power-on lifetime: 43787 hours (1824 days + 11 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
40 51 80 10 ab 25 e0 Error: UNC 128 sectors at LBA = 0x0025ab10 = 2468624
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
c8 00 80 00 ab 25 e0 08 20d+09:42:03.274 READ DMA
c8 00 80 00 b3 62 e0 08 20d+09:42:03.273 READ DMA
c8 00 80 80 b2 62 e0 08 20d+09:42:03.271 READ DMA
c8 00 80 80 aa 25 e0 08 20d+09:42:03.270 READ DMA
c8 00 80 00 aa 25 e0 08 20d+09:42:03.267 READ DMA
Error 1 occurred at disk power-on lifetime: 43117 hours (1796 days + 13 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
40 51 80 10 ab 25 e0 Error: UNC 128 sectors at LBA = 0x0025ab10 = 2468624
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
c8 00 80 00 ab 25 e0 08 1d+11:34:28.936 READ DMA
c8 00 80 80 aa 25 e0 08 1d+11:34:28.933 READ DMA
c8 00 80 80 b2 62 e0 08 1d+11:34:28.933 READ DMA
c8 00 80 00 b2 62 e0 08 1d+11:34:28.930 READ DMA
c8 00 80 00 aa 25 e0 08 1d+11:34:28.930 READ DMA
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
1 Extended offline Completed: read failure 90% 44479 2468624
2 Short offline Completed: read failure 50% 44479 2468624
3 Short offline Completed: read failure 90% 44449 2468624
4 Short offline Completed: read failure 90% 44449 2468624
5 Short offline Completed: read failure 90% 44449 2468624
6 Short offline Completed without error 00% 42743 -
7 Short offline Completed without error 00% 37012 -
8 Short offline Completed without error 00% 2639 -
9 Short offline Completed without error 00% 137 -
#10 Short offline Completed without error 00% 10 -
So, what do I do from here? Thanks.
