Assuming you are talking about only seeing 30 rows when using MyCloud.com web portal. If so it’s a known issue. One that has been discussed at length in various past discussions. Those discussions can be found using the forum search feature, magnifying glass icon upper right. The workaround is to use Edge or IE if you are having trouble with Firefox. The problem is most prevalent with Chrome. A few past discussions:
@Juste As already posted here this has been discussed before. I have never had this problem. I just tried chrome again logging into files.mycloud.com and I had no problem. I have Windows 10 with all updates, using Chrome with latest updates and I have a scroll bar on the far right to move down my list.
Same problem: Can only view 30 folders. Zoom is at 100% but also tried 90% and 110%. No difference. Have used Chrome and FireFox. Cleared Cache. Trying to access Public folders using Windows 10 on a laptop PR2100 firmware is up-to-date (updated a few days ago).
Makes the PR2100 My Cloud worthless as a Cloud. Can’t believe this is still unresolved! Deserves a one star rating on Amazon.
To clarify, the 30 row problem is cloud access to a PR2100 via the Internet on a Windows 10 laptop using either Chrome or FireFox. LAN access works fine. LAN access isn’t Cloud access so maybe should not advertise as a personal cloud. Or maybe a partial cloud (partly cloudy?).