WD Community

Security Measures

Hi all,
do the Security Measures for WD My Book Live and WD My Book Live Duo (WDC-21008) meet the My Book Cloud EX2 as well?

Hi @th.hst,

In case you are concerned about other products (My Cloud) and services from Western Digital, our investigation of this incident has not found any evidence that our cloud services, firmware update servers, or customer credentials were compromised.

The vulnerabilities being exploited are limited to the My Book Live devices, which were introduced to the market in 2010 and received a final firmware update in 2015. These vulnerabilities do not affect our current My Cloud, product family.

WD website lists the My Cloud EX2 as “Support for this product has ended and is no longer available per WD Product Software Support Status.”

When you say “these vulnerabilities do not affect our current My Cloud, product family,” are you including the older non-Ultra variety My Clouds?

Support for Western Digital Hard Drives | Western Digital

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