Second User Problems

I create a second user for my wife and I am currenlty unable to login to the web GUI and map a drive.  I am receiving invalid username/password message.

Isolation

Using Win 8.1

Ive tried different passwords

I am able to login to both Apps on my Android phone

I have removed all cred in cred manager and deleted history.

Thank you.

byoda wrote:

I create a second user for my wife and I am currenlty unable to login to the web GUI and map a drive.  I am receiving invalid username/password message.

 

 

Isolation

Using Win 8.1

Ive tried different passwords

I am able to login to both Apps on my Android phone

I have removed all cred in cred manager and deleted history.

 

Thank you.

Are you doing this on the same computer?

If you already logged in as yourself, into the My Cloud, you will not be able to login as someone else. You will have to reboot the computer (or logout as the current user) and try again. Login to the My Cloud, using her login and password or your login and password but not both during the same session. This has been my experience.