Search is not working

i am at the retrieve tab and i would like to search my passport for all doc files. i type doc into the search box and hit enter. it says “no files found”

the only way the search finds a file is if i type the name exactly. i am running

Im having the same problem.  With Windows XP an Windows 7.  Im using WD Passport Essential 500GB and Smartware version

You are able to use the % sign as a wild card.  For example, instead of searching for: reallylongnameHere1324asdf.mp3 you would search for reallylongname% or simple really% and you should yield the proper results.  This may be changed in future releases of the software.