So i’ve sent up a support question to WD about a HD that doesn’t work. I responded to them as to what my issuse is. They told me what to do to test it, but here is what I have…
When the 1.5TB Seagate Free Agent Go Flex is connected to the N750 router, the light comes on & the drive actually spins. So it’s powered & running. The router just doesn’t see it.
-
There are no issues with the drive & PC. There never have been. It has been used on 3 different PCs & the HDD works flawlessly.
-
The current OS is Windows 7
-
Both USB ports don’t recognize the drive at all. I’ve gone into the dash, set up storage, hit refresh & nothing happens.
-
I did test the ports with a 16GB SanDisk Flash Drive & that seems to work. I have also tested an older Acom Data 60GB external drive which shows up as well as an older Maxtor One Touch from Seagate (500GB).
All of the above work. I am not sure why the 1.5TB drive doesn’t as there are no issues with it on any computer. The router either doesn’t like the fact it’s a USB 3.0 drive or the 1.5TB capacity. However I know WD has large capacity drives & it shouldn’t be an issue.
So tech note… The Seagate Free Agent Go Flex Drive 1.5TB doesn’t work on your N750 router. I attempted to re-try it after the other ones showed up & it is still showing nothing is connected.
This is the one I wanted to use on the router & not the other ones. The others are older ones that have been lying around.
I highly doubt the USB 3.0 is the problem, but since everything else works, it has to be that or some conflict between the two units. I don’t have any other USB 3.0 devices to try in the router.
Edit: WD support says there is probably a compatibility issue as they only test & guarantee their products. So if you don’t have a WD HDD it’s a guessing game whether your drive Will or won’t work.
