I’ve had MyCloud EX2 about 2 years. Originally accessed through a PC as the “administrator” and a MacBook as a user, then added apps on an iPhone and iPad. Between bad record-keeping, OS upgrades, etc., I’ve lost the “administrator bubble”. I can access the EX2 from my network, sometimes remotely. But I seem to have lost my administrator privileges (I’m not sure of my ID and password.
How can I do a complete reinstall like it was a new purchase? Where is the best and most complete guidance for how to configure access from all my devices?
Thanks for any help (before I pull out my hair!!)
P.S. Otherwise, very happy with my EX2