Saving movies to iOS

I have movies stored on my WD My Cloud which I can stream to my ios devices using the My Cloud iOS app but I dont seem able to save them to my devices even small movies whilst on the same wifi network, is this a common problem or something thats fixable in settings?

UsernameTaken wrote:

… but I dont seem able to save them to my devices even small movies whilst on the same wifi network

Sorry, not enough info.

What do you mean “you can’t save them”?  

What are you doing?

What happens when you try?

if they have the mycloud app for ios that should work.

Allow me to clarify I wish to save movies to my iPhone from my my cloud via the my cloud app and save them to my camera roll, I can stream them but I cannot save them, if I press the download button in the my cloud app nothing happens, I can save pictures but never movies.

I use Plex to save movies to my IOS devices for offline viewing.

UsernameTaken wrote:
…if I press the download button in the my cloud app nothing happens, I can save pictures but never movies.

Did you look in the DOWNLOADS tab after the download is complete?

You can look in the ACTIVITIES tab to watch the progress of the download.