I seem to be having a problem with the WD Mycloud and my Samsung TV’s. I have set up the WD drive and can access it from all my devices on my network (and outside of my network).
The issue is when I am playing a media file on my Samsung TV’s from the WDMC it disconnects when I am mid way through watching the video (Could be 5 minutes, could be 40 minutes).
Now this has happened on both TV’s and also doesn’t seem to matter if it is a small file or a large file, and seems to do it anytime. I purchased this product for this use so having it not work as it is supposed to is very frustrating.
The TV’s are hard wired and wireless and neither seems to make a difference. I have the 6 series models (6640 and 6400) 40 inch.
I have switched off the eco mode (hard drive sleep) also switched off UPnP on my router, and set the WD device as a Static IP address to no avail.
Are there any suggestions as all the advice I have been given seems to lead to no where. Everything is hard wired and issue persists, but when I use my android phone, tablet or ipad it is fine and no drop outs and it works perfectly as it should.