mchung wrote:
I have some media files which are quite visible from my PC but the TVs do not see certain files eventhough they are in Public Shared Videos folder.
When you say “quite visible from my PC”, you don’t indicate which software program on the PC are you using to view or play the files stored on the WD My Cloud. What software program on the PC were you using?
Generally it boils down to the video format (including how its encoded) of the video/media files you have stored in the Public Shared Videos folder and which formats the clients playing that content can support.
On a side note it is recommended to move one’s media files OUT of the Public shared folders for a couple of reasons. See the [FAQ] Twonky DLNA Media Server Setup & Use guide for more information on using the Twonky media server that is included on the WD My Cloud.
