I have the TV and Blu-ray player listed below of which both are 2013 models. I cannot fast forward or rewind streamed video from My Cloud on either device. Will you please update the Twonky device profiles so they will fast forward and rewind? Also, could you please tell me approximately when this will be done? I just paid over $200 for My Cloud and it will not even correctly stream my media due to outdated device profiles. Also, I am considering gettng a 4TB My Book as a backup but only if I determine that you provide reasonable customer support.
Samsung UN32F5500 32-Inch 1080p 60Hz Slim Smart LED HDTV
Sony BDPS790 3D Blu-ray Player with Wi-Fi