Samsung 3 tab not connecting to wd mycloud

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
1

Hi all, 

im a newbiw, please assist if you can

i have just connected and tried to use my mycloud, i have added photos and managed to get my ipad to connect and activate, so i know it works thus far, however when i try to activate it on my wifes samsund tab 3 , whichever way i connect manually or cloud dot com, with email or activation code i get error 905 or 906, it sometimes asks me to re enter email and password , but never connects, i have uninstalled my cloud app and re installed but to no avail.

please assist if you can, prior to the tab growing wings 

thanks 

2

Welcome to the Community malcolm3102. If you’re getting the error 905, it’s generally due to a networking issue on the phone. Try switching 3/4g off or WiFi off, whichever you aren’t using.