I bought a new MyCloud to replace an older Mybook live. I wanted to transfer over about 450 GB of data from the Mybook live to the new MyCloud. I thought the simplest way to do this would be to restore a safepoint of the of the Mybook onto the Mycloud. This sort of worked, but also sort of wrecked the MyCloud: on a windows 7 PC I can access the shares on the Mycloud (now renamed MYBOOKLIVE). But there are a couple of problems:
- The user interface is blank. When I go to the ip address of the new drive I get the dark gery page with the “WD MyCloud at the top,” a quick message about attempting to authenticate, and then nothing. Normally this page would have all the options for configuring the drive, but they are not there. In other words, I can’t manage users, shares, etc.
- Using the WD My Cloud software installed on the windows 7 pc I can see the drive, and the users from the original Mybook live, but I can’t login using the normal passwords. This is weird since the pc is able to access it with the same username and password.
- For all this, I removed the orginal mybook live in order to avoid confusion on the network.
Any thoughs how to fully restore the MyCloud? If not is there a way to restore it since I can’t get the UI working?