I don’t know where to go with this one.
I have a 4Tb WDMyCloud with a 1Tb WDMyBook plugged into it’s USB socket for backup (there’s only about 500Gb data on the WDMyCloud). Since upgrading to Firmware v04.00.00-067 last night Safepoint no longer works. I get emails from the drive telling me that there has been an error updating my Safepoint. I have tried updating manually without success and even deleted the Safepoint (!) and tried to create a new one. Now I get an error message that says: “Your safepoint cannot be updated due to a failed request. Please try again. (36323)”. Needless to say, trying again doesn’t work!
Everything was fine before the upgrade. Looking around the forum I see that people have previously had similar problems with earlier firmware updates but the only solution given is to ditch Safepoint because it is unreliable. Ultimately this would lead me to ditch both of my WD drives and move everything to my Synology RAID drive which I intended to use only for music. I won’t sleep without a backup!
Anyone else having the same problem?