I am having horrifc bother with my My Cloud. Following the latest automatic firmware update, my device has stopped working. i had numerous issues with flashing lights etc. however have at last managed to reset it to factory settings. I thought now I would be fine as all I had to do was restore my data from my safepoint. No such luck:
“Event title: An error occured while recovering data from your safepoint.”
“Event description: 18 - There wasw an error recovering data from your safepoint Backup…”
“Event code: 1103”
Can anyone shed any light on why my safepoint is not functioning as intended and help me restore my data???