Safepoint failed to find my iMAC external drive

I added my MAC external USB drive to the “File Sharing” but Safepoint could only see the MAC server but not the USB external drive. Safepoint said it could not found any shared drive for backup. The MAC file sharing setup looks good to me. Any suggestion? Thanks,

Hello dratiger,

You should check whether the External drive is not password protected or any other software which might be preventing the drive from getting detected on the Safepoint.

Refer the link provided below for more information.