Not beeing posible to have a mirror configuration on the MyBook Live (MBL) used to backup the family home computers, I decided to buy another one and to backup the first MBL to the second one.
No luck so far: none of the Safepoint backup ever completed with success…
The email NAS alert is always :
Following events are generated on your MyBookLive MyBookLiveUn.
Event title:Safe-Point update failed.
Event description:5 - There was an error updating your safepoint MBL_1 on the BackupMyBookLiveUn share on MYBOOKLIVEDEUX.
Severity:warn
Event code:1102
Event time:12-18-2011 01:00:15 AM
What does that mean ? Should I return the second MBL ?
One was reported in September, one in November, one 1 week ago and mine today.
Two of the three involve 2 MyBook Live, as this one. That makes 3.
About 3 months with nobody from WD really working on it ? I would be surprised from a such serious company selling hard disks to store our precious data, and for a problem related to data security, I mean a backup process WD provided to secure the disks the company sells.
After 3 months, could we have someone from WD having an official statement about this problem ?
In summary, time after time, trying to backup one Western Digital MyBook Live to another Western Digital MyBook Live using Safepoint, a Western Digital backup software, many people got an Event code:1102" and the backup fails.
Anybody from Western Digital ever had a look at that problem ?
Any users can report a successfull backup when using SafePoint to backup one Western Digital MyBook Live to another Western Digital MyBook Live ?
I am curious. Did you clear the alert (clicking on the check box, then the x at the top corner of the alert). If you didn’t do that, it will not be cleared - and you may be seeing the same alert.
We have not seen too many issues reported with Safepoint. I run it every night from home like you do - from one My Book Live to another.
Could we have someone confirming that a backup of one Western Digital MyBook Live could be done to another Western Digital MyBook Live using Safepoint ?
And, if it works, what is the size of the backup ?
I have almost 2TB of data - mostly pictures, movies and music (not many backups) that I backup from one 3Tb drive to another 3TB drive (My Book Live). I am checking on this error code. This problem should correct itself though. The only issue we have seen is when certain Mac programs use file types that are not valid according to Samba. These types of files can cause issues (I remember one Korg Music Synthesizer program that had special characters in some of the music files).
We will need you system logs. PM me to send me your logs. What OS are you running? Is the share you are backing up to authenticated (Do you have a username and password)? I believe that we require that for backup to PC.
I am getting the same issue. I purchase my 4TB (2 x 2TB) about 2 weeks ago and this is problematic and the device seems sluggish when accessing over WiFi.
I’m trying to create the restore point to another USB attached WD drive.
I’ve had the same problem here for several months. Trying do a safepoint from a 2 TB MB Live to a new 3 TB MB Live. Always fails with an error code 1102.
I have files which uses Danish letters in the filename, and that’s my prime suspect
However, after several months, I would have expected a firmware upgrade to fix this long time ago.
I’ve noticed, after trying to create a safepoint, that a lot of small 4K files show up in many of my video folders on my source disk. About 20-30 of them pr. folder. Not all folders, just some. Weird.
A final weird thing is that I can actually find the files on the target drive… somewhere deep down a tree… So stuff actually gets copied…